7r7 FAQ — All your questions answered in one place

You must be at least 18 years old to register at 7r7. This is part of our responsible gaming policy. A national ID card or passport may be required to verify your age during KYC.

On the login page, Go and click the "Forgot Password?" link. Enter your registered mobile number or email — a reset link or OTP will be sent within seconds. Set your new password and log back in.

Multiple incorrect password attempts may temporarily lock your account. Wait 30 minutes and try again. If you're still having trouble, reach out via our live chat support — we'll get it sorted quickly.

Only one account can be created per mobile number. Creating multiple accounts violates 7r7's terms. If detected, all associated accounts may be permanently closed.

Yes, after logging in you can update your name, email, and contact details from 'Profile Settings'. To change your mobile number, you'll need to complete KYC verification. An OTP is required to confirm any changes.

After logging in Financial Transactions Go to the page and select "Deposit". Choose your preferred method — bKash, Nagad, Rocket, or bank transfer — and enter the amount. Follow the instructions to complete the payment. Your balance is usually updated within 5 minutes.

The minimum deposit is ৳500. The maximum limit depends on your payment method and account status. Higher limits apply for VIP members. To find out your exact limits, Transactions page View.

Yes! You'll receive a 100% Welcome Bonus on your first deposit. Subsequent deposits are also eligible for various promotional offers. On the rewards page Check out the latest offers. Individual wagering conditions apply to each bonus.

Your balance is usually updated within 5–10 minutes of a completed deposit. If it takes longer than 30 minutes, contact our support team with your transaction number and a screenshot. We'll verify and update your balance promptly.

Log in and Financial Transactions Go to the page and select "Withdraw". Enter the amount and your payment method (bKash/Nagad/Rocket). Once your request is submitted and verified, the funds will be sent. Withdrawals to bKash and Nagad typically arrive within 15 minutes.

bKash and Nagad withdrawals are typically processed within 15–30 minutes. Bank transfers may take 1–2 business days. VIP members' withdrawal requests are prioritized. During peak hours, processing may take a little longer.

The minimum withdrawal is ৳500. Daily maximum limits vary based on your account status. Withdrawal restrictions may apply if KYC verification has not been completed. For full details, Transactions page View.

KYC (Know Your Customer) verification is essential for financial security and fraud prevention. Upload a photo of your national ID or passport. Once verified, your withdrawal limit increases and processing becomes faster.

After your first deposit as a new member, a 100% Welcome Bonus is automatically credited to your account. For example, deposit ৳1,000 and get an extra ৳1,000 in bonus funds. A wagering requirement must be met before the bonus can be withdrawn as cash.

A wagering requirement means you need to place a certain amount in bets before withdrawing a bonus. For example, a ৳1,000 bonus with a 20x wagering requirement means you must wager ৳20,000. Not all bets may count toward the wagering requirement. On the rewards page View full terms and conditions.

Yes! When a friend registers using your referral link and makes their first deposit, you'll earn a referral bonus. The more friends you refer, the more you earn. On the rewards page View referral program details.

Log in every day to earn daily loyalty points. Placing bets adds even more points to your balance. Accumulate your points and VIP status Earn points and redeem exclusive rewards.

You can bet on 100+ sports including cricket, football, tennis, badminton, and kabaddi. Live betting is available for all major tournaments — Bangladesh Cricket Team, IPL, World Cup, and more. On the sports events page, View the full list.

Live betting means placing bets at real-time odds while a match is in progress. In a cricket match, for example, you can adjust your bets based on how the game is unfolding. Odds update every moment. Bet while watching live scores on the 7r7 app.

Once placed, bets generally cannot be cancelled. However, some bets offer a "Cash Out" option that lets you take a portion of your winnings before the match ends. If a match is cancelled or rescheduled, your stake will be refunded.

An accumulator or 'parlay' bet lets you combine predictions from multiple matches into one. If all your predictions are correct, the odds multiply to deliver a massive payout — but if even one is wrong, the entire bet is lost. It's a high-risk, high-reward betting strategy.

Yes, 7r7 protects all your personal information with 256-bit SSL encryption. We never sell or share your data with third parties. Our Privacy Policy Read.

Go to Profile Settings and open the 'Security' tab. Enable 'Two-Step Verification'. After that, you'll receive an OTP on your mobile with every login. Keeping this active makes unauthorized access to your account virtually impossible.

If unusual login activity or transactions are detected, the system will automatically suspend your account and alert you via SMS and email. If the activity was yours, verify your identity to recover your account.

On the app page to download the Android or iOS version. The APK file can be downloaded and installed directly. iOS users can add it to their home screen via Safari.

Yes, the 7r7 app gives you access to everything on the website — live betting, deposits, withdrawals, lottery, VIP dashboard, and more. On top of that, the app offers push notifications, live score updates, and faster loading.

To install the APK on an Android phone, first enable "Install from unknown sources" in your settings. Then open the downloaded file. If you run into issues, restart your phone and try again. If the problem persists, contact support.